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Naomi

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Activity overview

Latest activity by Naomi
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    Naomi created an article,

    Why can’t I export my image?

    If you’re having trouble exporting your image, it may be because your illustration name contains special characters. Most computers do not support the use of special characters in file names (such ...

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    Naomi created an article,

    How secure is my data?

    We take your privacy seriously and dedicate significant effort to ensuring your data is always secure.  Below is a high-level overview of some of our security practices.  If you’d like more detail,...

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    Naomi created an article,

    Why am I experiencing lag in BioRender?

    If you experience lag while using BioRender, it might be due to one of the three issues listed below. We’ve broken down a few key steps that should resolve any performance issues. If you try these ...

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    Naomi created an article,

    How do I change an icon’s color?

    BioRender’s illustration team has generated a number of pre-set color options for each icon, making it easy to design a visually cohesive figure. You can change the color of an icon at any time whi...

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    Naomi created an article,

    Which browser(s) does BioRender work best on?

    For the best experience, we recommend using BioRender on the latest version of Google Chrome or Safari. If you don’t know what browser and version you’re running, you can check here.   If your brow...

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    Naomi created an article,

    How do I create a BioRender account?

    You can sign up for BioRender in just a few quick steps. To create an account: Go to BioRender, then click Sign up free. Fill out your information (name, email address, and password), then click N...

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    Naomi created an article,

    How do I get the receipt or invoice for my payment?

    Invoices   The invoices for the payments can be found in the accounts page of your account: Click on your name, on the top-right corner of the app Select Account Select Plan & Billing tab Scroll d...

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    Naomi created an article,

    Can I make a payment via Purchase Order(PO)?

    We accept purchase orders for multi-individual annual licenses as below: 2 or more annual Academic Individual licenses Annual Academic Lab license Industry licenses   If you would like a quote fo...

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    Naomi created an article,

    Change my Password

    You can change your password from your Account Settings: Log in to BioRender and click your Name > Account. Scroll down and click Change password. You'll see a popup asking you to enter your email...

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    Naomi created an article,

    Change my Email/ID

    You can change the email you have associated with your BioRender account.   Go to your accounts page by clicking your name on the top-right corner Enter in new email Click Save changes You’ll rec...