When you can't edit an icon, shape, or text on your canvas, it is usually because the object has been locked or is grouped with other objects that have been locked.
To edit the object:
1) Select the object
2) Look in the app's top toolbar. If the selected object is locked, you will see a message that says "Locked item selected" in the top left corner of the canvas, and the lock button in the top toolbar will appear pressed with the word "Unlock" below.
3. Unlock the selected object by pressing the "Unlock" button. Or press "Unlock All" to unlock all of the objects on the canvas.
Tried everything and still experiencing issues?
Please contact our support team at firstname.lastname@example.org if you continue to experience issues editing objects in your illustration.