Users on the following premium plans can request icons and our team of Science Illustrators will create them. The standard turnaround time for icon requests is 6 to 10 business days, unless otherwise requested:
- Academic or Industry Individual
- Academic Lab or Industry Team
- Academic or Industry Institution
Note that, unfortunately due to high volume, we cannot accommodate requests made from free BioRender accounts.
While icons on the basic plans are not guaranteed, they enter a queue and may be created based on the needs of the BioRender community.
How to request a custom icon:
You can request an icon from within the app:
- Log in to your BioRender account.
- Try searching for your icon in the library. If you don’t find it, click Request a custom icon.
- Fill out the form. For faster turnaround, we highly recommend including a reference image.
- Click submit.
Once you’ve submitted, we’ll reach out to confirm we received your request.